Rates and Payment

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PATIENT PAYMENT POLICY – 2024

Because we schedule series of infusions at specific intervals, late cancellations are problematic and lead to gaps in our roster, which could have been offered to other patients. Consequently we require a deposit to secure your appointments.

Rates

Standard series of 6-infusions over 2-3 weeks for Major Depressive Disorder & other mood disorders

  • R2,595.00 (incl. VAT) per infusion x 6 = R15,570.00 (incl. VAT).
  • A 50% deposit of R7,785 will secure the 6 infusions.
  • The booking will be protected for 2-working days. Thereafter, if no deposit is received, it will be offered to another patient.
  • The balance of R7,785 must be settled after 3 infusions.
  • Settlement in full up front for 6 infusions will attract a 10% discount – save R1,557.00
  • (Total due = R14,013.00 (incl. VAT)).

Single maintenance infusions and other infusion sequences (fewer than 6)

  • R2,595.00 (incl. VAT) per infusion.
  • Payment in full is required to secure the booking.
  • The booking will be protected for 2-working days. Thereafter, if no deposit is received, it will be offered to another patient.

Standard series of five four-hour infusions on consecutive days for chronic pain conditions

  • R4,050.00 (incl. VAT) per four-hour infusion x 5 = R20,250.00 (incl. VAT).
  • A 50% deposit of R10,125.00 will secure the 5-infusions.
  • The booking will be protected for 2-working days. Thereafter, if no deposit is received, it will be offered to another patient.
  • The balance of R10,125.00 must be settled before the first infusion.

Payment Methods

Bank: Nedbank
Account Name: KCSA Bedfordview (Pty) Ltd
Account no: 1206-681-551
Branch code: 198765

  • We accept VISA and Mastercard (credit or debit cards).
  • We accept cash payment.

Bank: Standard Bank
Account Name: Dr Ralph Gilbert Medical Practice Account
Account number: 052057674
Branch number: 051001

  • Payment using MediConnect or Zapper: Click here
  • We accept VISA and Mastercard (credit or debit cards).
  • We accept cash payment.

Bank: Nedbank
Account Name: KetaMind Holdings
Account number: 1236392728
Branch number: 135626

  • Payment using MediConnect: MediConnect payment QR Code
  • We accept VISA and Mastercard (credit or debit cards).
  • We accept cash payment.

Bank: Nedbank
Account Name: KetaMIND Holdings
Account number: 1236392728
Branch number: 135626

  • We accept VISA and Mastercard (credit or debit cards).
  • We accept cash payment.

Bank: First National Bank
Account Name: KetaMIND Paarl (Pty) Ltd
Account number: 63054307632
Branch number: 210835

Payment using MediConnect

  • Most patients who need our infusions simply cannot wait for lengthy Medical Aid pre-authorization or finance applications to conclude. MediConnect offers a quick and easy pre-approval process and interest-free repayment over three months.
  • To find out more about this payment option, see our MediConnect page.

Refund Policy

  • Refunds for ‘no-shows’ and cancellations will only be considered should another patient book the same time slot/s for an infusion.