Let’s get started
There is a lot of information to digest when looking into our infusion therapy. Below, we have tried to simplify it as best we can to help you find your unique solution. This step-by-step process below is quick and easy, and it will provide you with some important indicators about where your mental health is and how we can better assist you.

Step 1: Take an Online Assessment
Our initial assessment will take you through our screening tests in the form of the PHQ9, GAD7 and a general form that we have created in conjunction with one of our Care Team psychiatrists. This easy to do step can be done in the comfort of your own home and will assist you in understanding what level you are at. It allows our team to determine the best treatment plan for you and get an initial picture of your overall mental health.
What to Expect:
Complete a brief, confidential questionnaire. (POPI sign off)
Our team will review your responses and recommend a suitable next step with our doctors. (Include a generalised score rating to understand level of depression)
Receive customised feedback on your eligibility and options for moving forward. (Auto-generated email)
Step 2: What You Need to Know
Get the basics on ketamine therapy and the unique benefits KCSA provides. Videos and literature below:
- What is Ketamine Therapy? Understand how ketamine works, its role in treating conditions like depression, anxiety, PTSD, and chronic pain. Brief video explanation. (Insert short Canadian video), (Podcast with Alan), (Brief write up on science behind it)
- How KCSA is Different: Learn about the KCSA approach, which emphasizes patient care, safety, and long-term success. (Vague but convincing points that prove the aforementioned so no IP can be stolen).
- Safety First: We prioritize your safety with highly trained medical professionals and a rigorous protocol.

Step 3: Real Experiences from Our Patients
Explore testimonials from individuals who have experienced the transformative power of ketamine therapy with KCSA.
- Real Stories: Read stories from our patients about how KCSA has positively impacted their lives. (Insert Testimonial videos) (Insert patient quotes) (Insert link to Google Reviews)
- Outcomes You Can Trust: Hear how our compassionate care and treatment approach have helped people regain control, overcome mental health challenges, and achieve better quality of life. (Insert Testimonial videos) (Insert patient quotes) (Insert link to Google Reviews)
Step 4: Watch Our Video Series on Infusion Therapy
Get an inside look at what Ketamine Infusion Therapy entails, how it’s administered, and what to expect during your experience with us.
- What to Expect During a Session: Insight into each step of the infusion therapy experience. (Video footage of the dummy session)
- Meet Our Team: Get familiar with the dedicated professionals who will be working with you. (Select region, drop down bar > Umhlanga Team Pops up)

Step 5: Book a Virtual Consultation
Ready to take the next step? Schedule a convenient, virtual consultation with one of our experienced doctors who can answer any questions and give you guidance on what care path to follow.
Why Book a Virtual Consult?
Speak with a KCSA doctor from the comfort of your home. (Admin to use open diary), (Consults with Alan or Mike Smit).
Get answers to your questions, discuss your mental health needs, and determine if ketamine therapy is right for you.
We’ll guide you through next steps and help you set up any necessary appointments or treatments.
*(R800 per session)